** Please allow a minimum of 3-5 Business days for all Processing and Shipment. This 3-5 day time span does NOT include the weekends.**
Address for Shipping
Providing an incorrect address will affect efficient delivery of you package. It is the buyer's sole responsibility to ensure the shipping address is accurate. All orders are processed through PayPal and delivery address provided will be the address used for shipment. Shipping address will not be changed in any way unless buyer provides written consent via email ONLY. The email must be RECEIVED PRIOR to the package being shipped. D.P.G. Health Wellness is not responsible for lost packages, delayed packages, or mis-delivered packages due to incorrect shipping address.
D.P.G. Health Wellness is not held responsible for any packages after shipment, unless it is returned. If returned, a RE-SHIPMENT fee will be added to assure that you obtain your package.
If a package is updated on its tracking as DELIVERED, it is the sole responsibility of the client to contact the USPS for the location of package if it was not received. Tracking information serves as evidence of shipment and/or delivery.
Please provided an email at checkout that you can check often, as this email address will receive all confirmation, tracking, and shipping details. Please refer to the email provided BEFORE contacting our Shipping Department.
ONCE SHIPPING LABELS ARE PRINTED, REFUNDS ARE NOT GRANTED
We observe all National Holidays, therefore NO SHIPMENTS are made.
USPS Holiday Schedule provides all scheduled closings for the postal service.